Refunds & Returns

Last Updated June 2016


Care of Juice

Our products are highly perishable in nature and have a limited shelf life if not kept frozen as delivered. The juice should be consumed within 3 days once thawed.

Please check the contents of your order as soon as possible.
If your order is incorrect, do not drink the juices and notify us immediately so we can arrange for a redelivery of the proper order.

Ensure proper storage of the juice.
It will spoil sooner than the 3-day expiration if not kept at the recommended temperature (under 41 degrees F). Spoiled product before expiration will not be refunded.

Delivery times are promised, but not guaranteed.
Our carriers do their best to ensure delivery within 1-2 business days once the package it picked up from our facility. Please be prepared to receive your shipment to ensure proper care of the juice.

All sales are final 24 hours after your order has been delivered.
If your order is delivered within the promised timeframe, the sale is then final the following day.

Order cancellation and change requests.
If your order has not been shipped, we will gladly assist you: CONTACT US

Refunds & Disclaimer

The Fountain of Juice is not responsible for damage or loss as a result of a shipment being returned due to it being undeliverable, or for the inability of a recipient to receive a package in the specified delivery time frame. While we ship all packages with no signature required, it is at the discretion of the carrier driver to leave the package at the door without a signature. We cannot issue refunds for product that is improperly cared for or beyond its expiration date.

No refunds will be issued for a negative cleanse experience. Everyone is different and will have a different reaction to juice cleansing. Factors such as diet, activity level, caffeine or sugar intake, and cleanse preparation are just a few of many factors that will determine your experience while drinking our juices.

The Fountain of Juice does not guarantee weight loss, health improvement, or any other change after cleansing. You should consult with a healthcare professional before starting any diet, exercise, supplementation or medication program.

Statements by The Fountain of Juice about products and health conditions have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent disease. If you have a health concern of any kind, please consult a healthcare professional.

Information presented by The Fountain of Juice is for educational purposes only and is not meant to substitute for the advice of a healthcare professional. The Fountain of Juice does not make any medical claims or warranties regarding the use of the products. The information presented is general in nature and these remedies may not be for everyone.